Ricoh Digital Transformation Forum 2018

16 November 2018, Friday • 09:00 - 14:30
Grand Ballroom, Lower Lobby Level, Conrad Hong Kong

Event Highlights

The debate about whether to pursue a digital transformation has ended in favor of profound change at many companies. A new C-suite discussion is now under way: how to make the digital transformation happen before it’s too late.

According to recent Mckinsey’s research, modernizing IT is one particularly critical, and oftentimes misunderstood, part of digital transformation because it enables enterprises to accelerate innovation and performance improvement. Other essential transformation tasks include building a digital culture and developing capabilities that allow for deeper integration with both internal and external systems.

The forum with the theme of ‘The Secrets of Successful Digital Transformation’ this year will outline a series of cutting-edge digital transformation best practices, explore avenues for customizing the digital transformation process to suit individual business needs and share with you a selection of latest thinking on how companies can carry out successful digital reinventions.

Agenda

09:00 - 09:30	Registration with Welcome Refreshment

09:30 - 09:35	Welcome Message Aaron Yim Managing Director, Ricoh Hong Kong

09:35 - 10:05	Opening Keynote: How Experience Drives Digital Transformation Guy Parsonage Partner, PwC

10:05 - 10:35	Keynote 1: Ricoh Empowering Digital Workplaces Read more Disruptive technologies is reshaping the workplace and the way we work. People can rely on technology to see patterns, look for evidence, learn faster and smarter, make better decisions or communicate with one another more effectively. So, a major rethink of the organization’s role in supporting the interface between people and technology is required. In this session, the speaker will discuss with us how to boost IT responsiveness and understand the applications of the modern workplace so as to make smart technology more accessible as part of daily work. Yoshinori Sakaue Corporate Vice President, Digital Business Group, Ricoh Company, Ltd

10:35 - 11:05	Keynote 2: Clouds in the Forecast – What’s Next for Enterprise IT Read more In a business environment driven by technology, the ongoing evolution of the cloud, the emergence of everything-as-a-service, IoT and the redefined data center are essential considerations for IT executives. With their promise of greater agility, enhanced service levels, and innovation enablement, these offerings present an attractive path for the enterprise seeking to leverage every advantage. But no two organizations are the same, and charting a course amid a cacophony of tools, providers, and promises is an increasingly complex endeavor. In this session, the speaker will examine the present and future of the cloud and build strategies for navigating them to ensure maximum agility, security, and new ways of doing business. Barry Lewington Principal Consultant, Data Centre and Digital Transformations, PTS Consulting

11:05 - 11:35	Morning Networking Coffee Break & Showcase Tour

11:35 - 12:05	Keynote 3: The Future Belongs to the Intelligent Enterprise Read more The intelligent enterprise is the ultimate data-driven organization. It harnesses traditionally counteractive forces – agility and governance, convenience and security, ease of use and enterprise functionality – to go beyond business intelligence and deliver transformative insights to every user, constituent and partner. Nowadays, every forward leaning company is racing to become an intelligent enterprise. Why? Because organizations that build this intelligent edge over competitors will be the dominant force of tomorrow. In this session, the speaker will examine how to transform your organization into an intelligent enterprise. Benson Ng Partner – Greater China Digital Advisory, HK & Macau Performance Improvement, EY

12:05 - 12:45	CISO Power Panel: Reimaging Privacy & Security In Digital TransformationRead more As organizations seek to harness rapid technology acceleration, transforming their IT environments and their workforces to better compete in their markets, they must transform their security strategies in parallel. Migration to include, and increasingly rely upon, cloud, mobile and IoT platforms drastically changes and expands the attack surface. Cyber threats are accelerating, driving far greater risk to organizations than ever before. Moreover, greater risks have led to greater regulatory pressure and demand for continuous compliance. Organizations in this environment require modern, resilient, adaptable and unified security programs to address the new requirements that are evolving from these transformations. During the panel discussion, the panel chair and panelists will discuss with us the challenges they are facing in term of privacy and security issues in digital transformation. Panel Chair : David Rainsford, Managing Partner, Albenque Advisors Executive Panelists : Micky Lo, Chief Technology Risk Officer APAC, Technology Risk Management & Technology Compliance, BNY Mellon August Chan, Head, IT, Fubon Life Insurance Shane Read, CISO, Noble Group Paul Haswell, Partner, Pinsent Masons

12:45 - 14:30	Executive Networking Luncheon, Lucky Draw and Showcase Tour

** This agenda is subject to change without prior notice

	David Rainsford Managing Partner Albenque Advisors David Rainsford is Managing Parter, Albenque Advisors, an advisory firm specilizing in Fintech, Cybersecurity and Business Transformation. In addition to consulting, he seves as speaker, mentor, and non executive director to a number of growth stage businesses. Prior to founding Albenque, he held regional business leadership positions at IBM China/Hong Kong, and AMP Credit Technologies, one of the ten fastest growing fintechs in Hong Kong. Mr Rainsford has extensive experience advising on digitization projects in the finance sector, as well as digital sales channels and digital marketing. At IBM he grew digital channel revenues four fold. Mr Rainsford is a fellow of the Hong Kong Insititute of Directors (HKIOD), holds an MBA degree from Deaking University, and an Electrical Engineering degree from University of South Australia.

	Micky Lo Chief Technology Risk Officer APAC, Technology Risk Management & Technology Compliance BNY Mellon Over 20 years of IT experience in Financial Service Industry that spans across a diversified IT management disciplines including regional and location management, IT and security architecture, distributed computing engineering, technology infrastructure operation, outsourcing/in-sourcing management, IT risk management and technology audit. Specialties: Information and resilience risk management skills, technical architecture, IT service delivery, Data Center Operation Management, IT products engineering, people management, IT regulation, six sigma project management, negotiation and influence skills, IT process re-engineering.

	Benson Ng Partner – Greater China Digital Advisory, HK & Macau Performance Improvement EY Benson Ng is a Partner with EY Advisory in Hong Kong. He lead EY’s Greater China Digital Hub (network of 200+ digital professionals in Greater China) aiming to help client to solve business problem leveraging digital. He is a seasoned consulting professional with 18 years of global experiences in digital business advisory (big data analytics, experience-led transformation, innovation as a service, digital operation optimization) and business transformations. Benson has advised automotive, multinational and technology and companies around the world. Benson has been a regular speaker and participant with various universities, industry seminars and conferences, and client events. Benson is a member of The Hong Kong Institute of Directors and has been Selection Consultant to Directors of the Year Awards. Benson graduated from the Chinese University of Hong Kong with a Bachelor degree and a Master degree on topic of artificial intelligence. Distinguished Alumni Award – The Chinese University of Hong Kong, Faculty of Engineering

	August Chan Head, IT Fubon Life Insurance August Chan is the Head of IT of Fubon Life Hong Kong. Previously, August has been taking up senior IT management in diverse industries like banking and finance, insurance, retails, entertainment, as well as in government and university, spanning Hong Kong, Macau, China and Australia. Other than technical role, August had also managed a gaming development and operation in China.

	Shane Read CISO Noble Group Shane Read is the CISO for Noble Resources Limited based in Hong Kong. Prior to this he has been with the Australian Federal Government for the past 15 years, predominantly within the Department of Defense undertaking the role of their Information Systems Security Officer. His passion in the industry is broad, and while now he favors building the Boardroom’s understand of InfoSec delivering the overall program, his real excitement is playing with new and emerging technologies. He feels the key to InfoSec is in understanding your data, the protections you can employ on that data (CIA&NR) and being able to continue build your cyber maturity. “If you don’t understand your own networks and external connections you are not placing yourself well to understand an attack” Shane hold a Masters of Policing, Intelligence and Counter-Terrorism from Macquarie University.

	Paul Haswell Partner Pinsent Masons Paul specialises in technology (including telecoms and data protection), and advises clients on both non-contentious issues and disputes. As the youngest partner in Pinsent Masons' Hong Kong office, Paul is head of the TMT practice, and works across Asia spending time in China, Singapore and Japan. He's a regular speaker on technology matters, most recently advising organisations what they should to if they suspect they have been the victim of a data breach, and is often quoted in the press for his views on legal developments in the technology sphere. Paul has extensive experience of advising in relation to commercial contracts, outsourcing arrangements, complex IT and telecoms projects and the disputes that can arise from these. Paul is especially known for providing level-headed, commercial advice in pressured environments, as well as his personal interest in technology and technological developments. He lectures regularly in Asia, most recently on the topics of restrictive covenants, cyber security cloud computing, data protection and social media.

	Barry Lewington Principal Consultant, Data Centre and Digital Transformations PTS Consulting A Chartered IT professional (CITP) with extensive experience in assisting organisations in setting and agreeing their Digital Transformation Strategies covering the delivery of IT, Data Centre and Cloud Services. With global expertise in the successful delivery of advisory and programmes/projects across 40 countries, managing critical services and systems for multi-national corporate organisations, Internet Service Providers, Data Centre Colocation Providers, and Managed Services Providers, before moving into an advisory role that enables Barry to assist organisations transition and transform their IT, Data Centre and Cloud Services into the next phase of their business evolution. With a standard motto of - Keep it Simple, communicate at the level of the recipient and provide a Trusted Advisory service, Barry can bring complexity to a level of understanding for all, and is a regular presenter at industry conferences and seminars.

	Guy Parsonage Partner PwC Guy Parsonage is Partner & Leader of the PwC Experience Centre where he is responsible for driving digital transformation and innovation for global brands in and out of Greater China. With a remarkable record in agency leadership, strategic marketing and iconic experience design, he is an industry pioneer. Guy is a highly experienced marketer and passionate culture-builder, who brings the best out of all of those around him.

	Yoshinori Sakaue Corporate Vice President, Digital Business Group Ricoh Company, Ltd. Mr. Yoshinori Sakaue serves as General Manager of Digital Business Group at Ricoh Company Ltd and Corporate Vice President and General Manager at Ricoh ICT Research Institute currently. Prior to joining Ricoh, he held numerous management roles in IBM Japan, Yamato Laboratory and Microelectronics Japan as well. Bringing together over 30 years of experience in the ICT space, his experiences include to providing the value added solution to solve the customer’s challenges of digital transformation and contributing to the evolution of productivity and business expansion. Through Ricoh Group Service and technology, he will bring you the workstyle innovation to realize the fulfilling lifestyle. Mr. Yoshinori Sakaue holds both bachelor and Master’s degree in Electrical Engineering from WASEDA University.

	Aaron Yim Managing Director Ricoh Hong Kong Mr. Aaron Yim is the Managing Director of Ricoh Hong Kong Limited, a wholly owned subsidiary of the Japanese global office solutions and ICT service provider. He is a member of the Ricoh Asia Pacific’s Management Board and is responsible for Ricoh’s sales and services businesses in Hong Kong, Macau and Taiwan. As a 30-year veteran of the office solutions industry, Mr. Yim has vast experience in managing sales and service operations as well as HR and finance areas. Prior to this current position, Mr. Yim had worked in Gilman Office Automation as Chief Executive and promoted to the Chief Operating Officer of Ricoh Hong Kong Limited. He successfully transformed the business of Ricoh from analog to digital, and implemented TQM in the company with a customer and people focus culture. Under his leadership, Ricoh has become the market leader in Hong Kong and the company was awarded the HKMA Quality Award Overall Winner in 2002. Mr Aaron Yim has involved in promoting quality management and people engagement in Hong Kong. He had served as the HKMA Quality Award examiner and the adjudicator for the HKMA Award for Excellence in Training. He has been a member of the Manpower Committee of the Hong Kong General Chamber of Commerce (HKGCC) since 2004. Mr. Yim earned a First Class Honours BBA Degree from the Chinese University of Hong Kong and a MBA degree from the University of Dallas.