Rising customer expectations and an increasingly dynamic retail financial services market are making many financial firms' websites seem increasingly outdated. While most eBusiness executives want to provide compelling digital experiences, most financial services firms' online services don't take advantage of the full potential of online and mobile technologies today. eBusiness and channel strategy executives need to develop a new generation of digital financial services that are SUPER: simple, ubiquitous, personal, empowering, and reassuring. Building the next generation will require a transformation to agile commerce, an approach that enables business to optimize their people, process, and technology to serve customers across all touchpoints.

The presentation will address the following questions:

• How are banks learning to innovate faster?
• What does the next generation of digital banking look like?
• How can banks harness open innovation to develop more ideas more quickly?

Some people believe that all infrastructure is created equal, and choosing one vendor over another won't impact their business. This misconception can have serious consequences. When it comes to big data projects, infrastructure can mean the difference between success and failure. That's why so many organizations are turning to CenturyLink Technology Solutions. In this presentation entitled "Delivering upon the promise of Big Data", we discuss the four strategic goals of Big Data solutions and the problems CIOs face when considering this solution.

Mr. Ras Scollay
Regional Sales Director, SEA
CenturyLink Technology Solutions

The next generation of customer facing applications delivering business personalized analytics and insights is more than just the newest online portal to engage customers or personal banking from a smartphone. The availability of Big Data has unleashed huge potential in terms of gaining customer insights to inform marketing, product development and service delivery.

They are sophisticated apps, blending existing customer information along with Big Data sources to deliver insights whenever and however the customer needs it. Build your company's next scalable, self-service application, delivering personal analytics and insights that can be highly personalized to improve the customer experience and drive customer loyalty.

At this session you will see how you can

• Gain and retain customers through a great online experience
• Deliver personalized analytics and insights to millions of users easily and securely
• Access multiple data sources simultaneously, and provide the information in real-time through interactive data visualizations