Keynote Speakers
Peter High
Metis Strategy
Peter founded Metis Strategy in 2001. He is an expert in business and information technology strategy, and he has been a trusted advisor to wide array of business and tech executives of Fortune 500 companies in various industries. Peter has developed several strategic methodologies that he and his firm have taught clients to use on their own in order to develop and update strategic plans, choose and manage the right portfolio of projects, and to ensure that team performance is on the path to world class levels.

In December of 2009, Wiley Press/Jossey-Bass published Peter's book World Class IT: Why Businesses Succeed When IT Triumphs, which was named the third best IT book of 2009 by CIO Insight, and the number one book to read to "be smarter than your boss," according to Baseline Magazine, among other accolades.

In 2008, Peter started a widely listened to podcast entitled "The Forum on World Class IT," which is available through iTunes on a biweekly basis. He is a columnist with CIO Insight, and he has written for Information Week and CIO Digest.

Peter has been the keynote speaker at a wide array of corporate conferences around the world, and he has lectured at several universities including Georgetown University's McDonough School of Business, the University of Washington (Seattle) Foster School of Business, the University of Maryland's Smith School of Business, and the National Defense University.

Prior to founding Metis Strategy, Peter worked in the strategy division of Luminant Worldwide, a full service consulting firm, as a member of the management team. He began his career in consulting with Integral, Inc., an innovation management firm founded by the former dean of Harvard Business School, Kim Clark. Prior to Integral, Peter worked as an internal consultant with General Motors and as a research analyst with the Federal Reserve Bank.

Peter graduated from the University of Pennsylvania with degrees in economics and history.

Bill Chang
EVP, Business Group
Bill Chang joined SingTel in November 2005 as Executive Vice President of Business Group. The Business Group serves SingTel's domestic and global corporate customers with a full range of Info-Communication Technology (ICT) services.

Bill has more than 18 years management experience in leading ICT companies and is actively involved in industry Committees, task forces and advisory work.

Bill is currently a Board member of the Workforce Development Agency (WDA), Chairman of Grid Comms Pte Ltd, Deputy Chairman of the Singapore Polytechnic Board of Governors. He also sits on the Advisory Committee of Singapore Management University School of Information Systems and Nanyang Polytechnic School of Engineering.

Bill was a member of the ICT sub-committee which was part of the Government's Economic Review Committee (2003), SiTF Councillor (2002/2004), Chairman of SiTF-AAC Internet Data Centre Committee (2001), and executive committee member for Think Tank (1999/2000). Bill received the National Day Public Service Medal Award for his contributions to the Singapore's workforce development in 2007.

Before joining SingTel, Bill was the Managing Director of CISCO Systems' Advanced Services Group in Asia Pacific. He was responsible for the company's operations in 13 regional countries.

Bill graduated with a Bachelor of Engineering (Honours) degree in Electrical and Computer Systems Engineering from Monash University in 1990. He is married and has two children.

Steven Leonard
EMC Asia Pacific/Japan
Steve Leonard is President, EMC Asia Pacific & Japan (APJ). With 2009 revenues of $14 billion and approximately 43,000 employees, EMC is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information.

Steve is responsible for driving EMC's growth and leadership in APJ, enhancing partner and channel relationships, and furthering innovation and product development throughout the region. EMC, with the help of its partners, generated $1.6 billion in revenue from Asia Pacific & Japan operations in 2008 and now employs more than 5,000 information management and storage professionals in the region to help customers to efficiently store, protect, and manage their information so that it can be made accessible, searchable, shareable, and, ultimately, actionable.

Steve has more than 20 years of industry and international experience in information management software and global sales and service. Prior to joining EMC in April 2006, Steve managed the Asia Pacific Japan operations for Symantec and Veritas. Before that executive management position, Steve spent 18 years with EDS, where he focused on European and Asian operations for 12 of those years, ultimately rising to the position of President of Solutions Consulting for Europe, the Middle East and Africa. Steve holds a business degree from Southern Methodist University.

Steve is a frequent contributor on CNBC and Bloomberg on a range of business topics. He lives in Singapore with his wife and three children. Steve is actively involved in CSR projects across Asia, including those that support the Tabitha Foundation in Cambodia and the Hope School in Bangalore, India.

Geoff McClelland
Program Director
CIO Connect HK
Geoff has over 25 years' experience in Information Technology and Telecommunications (IT&T), having held senior roles or consulting extensively in a number of industry sectors; notably in Telecommunications, Petroleum, IT, Finance, Defence, Retail and Hospitality. Always having a strong technology focus, Geoff has held traditional IT&T staff roles as well as broader R&D, strategic marketing and corporate planning positions.

From 2000, Geoff was the Group Enterprise Architect for Dairy Farm International; then the VP Technology - Hotel Development for Mandarin Oriental Hotel Group; more recently, he continues to provide IT governance services to Jardine Matheson Limited.

Professionally Geoff's very strong background in Enterprise Architecture led naturally to IT strategy, governance and risk management. His successful transition into broader management roles outside of IT as a Business-Technology professional has heightened his understanding of the challenges faced by organisations in achieving convergence, not just alignment, of IT with the business.

Geoff is an Australian, married with two children and lives in Hong Kong. He holds a MBA in Finance from the University of Technology Sydney and is a Member of the IEEE (Institute of Electrical and Electronic Engineers), the Australian Computer Society (ACS) and is a Fellow of the Australian Institute of Company Directors (AICD).

Mark Ross
Asia Cloud Computing Association
Mr. Mark Edward Ross has over 20 years of senior-level technology management and Board level experience with multi-national financial service companies. Mr. Ross also serves on the Board and as a senior level advisor for several start-up companies.

He started his financial services career at a top investment bank (Credit Suisse), where he was responsible for infrastructure and global application deployment for the company's fixed income and equities trading desks. He went on to become the Regional Chief Information Officer and Chief Architect overseeing European and Asian operations for several dominant and global financial service players (e.g. AIG, Thomson-Reuters).

Mr. Ross is a recognized technology innovator. He was most recently awarded the 2009 IDC innovation award for his work using software-as-a-service solutions. Publications of his work have appeared in numerous journals and periodicals and have also been the basis for a Computer World case study.

Specialties of Mr. Ross include strategic technology planning and the integration of core financial service systems including: insurance, asset management, pensions, trust, fixed income and equities systems.

Mr. Ross completed an engineering and economics degree from Carnegie-Mellon University. He also holds a Masters degree in Finance and International Business from New York University's Stern School of Management and from Hautes Etudes Commerciales - a top European business university based in Paris, France.

Vincent Chan
Partner, Advisory Services
Ernst & Young
Vincent is the Partner in charge of Ernst & Young's Advisory Services in Hong Kong and China South. He also leads a team of professionals in the delivery of IT & business risk management, project management, process improvement, and information security advisory services to a variety of clients.

Vincent has over seventeen years' experience in the IT, audit, controls and security industry. In the late 1990's, he was an early adopter and advocate of a number of international leading practices, such as WebTrust assurance services, and implementing ISO27001 security management standard for various local and multinational organizations in the early stage of the rollout of these international standards. In recent years, Vincent's focus has been on assisting companies establish Enterprise IT Governance.

Vincent is a Certified Practicing Accountant (CPA Australia), Member of the Hong Kong Institute of Certified Practicing Accountant (HKICPA), a Certified Information Systems Auditor (CISA), as well as Certified in Governance of Enterprise Information Technology (CGEIT). Vincent was the President of ISACA (China Hong Kong Chapter) for five years in a row until end of 2009, and he is also involved in a number of industry roles including - Vice-President of the Hong Kong IT Joint Council (HKITJC), member of CityU's Information Systems Department Advisory Committee (ISDAC), and Convener of the Hong Kong Institute of CPA's IT Interests Group.

Jerry Wertelecky
Partner, Advisory
Ernst & Young
Jerry Wertelecky is a Partner in IT Risk Advisory Services group (ITRA) of Ernst & Young. He has led major Advisory projects and Assurance audits for some of the world's largest financial services companies. He has specialised in technology risk area for financial services for over 26 years. In September 2007 he transferred to the Financial Services practice in Hong Kong.

In addition to his Assurance experience, Jerry has provided Advisory services on a range of projects including:
  • IT governance and control, including advising on Sarbanes-Oxley implementation and Corporate Governance
  • IT systems and controls implementations using ERP related applications such as SAP and Oracle.
  • Finance transformations, including ERP conversions, systems implementation, reorganisations and accounting remediation.

CIO Panelists
Henk Ten Bos
Ageas Insurance Company (Asia) Ltd.
Henk ten Bos is Chief Information Officer at Ageas (formally Fortis) and since 2009 responsible for managing the IT activities of the life insurance company in Hong Kong. He also provides regional support on Operations and IT to the joint ventures of Ageas in Asia.

Before moving to Hong Kong his previous assignment in Asia has been for Etiqa Insurance & Takaful (a joint venture between Ageas and Maybank) in Malaysia where he has setup a Business Analyst department to support a large IT transformation plan.

Prior to joining Ageas Henk has worked for IG&H Consulting & Interim, a specialized consultancy firm in The Netherlands, where he had a special focus on implementing Front End and Straight Through Processing solutions for Insurance companies. Henk has been active in the Insurance industry for almost 20 years with an ongoing focus on business/ICT alignment.

Youngran Kim
Regional Head, IT Strategy & Architecture
Youngran Kim is currently the Regional Head, IT Strategy & Architecture in AXA Asia Life, Regional Office in Hong Kong reporting to Regional CIO. Youngran's major responsibilities include IT strategy formulation and execution across AXA Asia Regional IT for Regional Target Operating Model.

As a Functional Leader Manager in the Financial Services / Insurance Company IT, Youngran is responsible for contributing the Global & Regional Standard Architecture and for contributing operational improvement projects.

Youngran worked in Business and Technology Experience with 19+ years of insurance, phamaceutical, IT technology domain and have worked in Japan, Australia, Korea and Hong Kong.

Youngran has good view of complete insurance value chain experience from Product Development, Investment, Sales, Underwriting, Policy Administration, Claims Processing to Reinsurance. Younran worked with big consulting companies such as IBM, CSC, Cognizant, Okton, Satyam, Samsung SDS, Delloitte, BCS, PWC, TCS, HCL, Cap Gemini as her partner for many successful projects

Robin Leung
Managing Director, Head of Global Information Technology Division
BOC International
Robin has been the Head of Global Information Technology for BOC International since 2007. Prior to this he joined UBS as an infrastructure manager and Country Head for Japan in 2003. He was also an Executive Director for Morgan Stanley for 4 years from 1989-2003. Robin has worked in Hong Kong, Japan and New York. His work experience includes application development in Mainframe and Distributed System for trading applications.

Kevin Tsang
Regional IT Director - Asia
Cookson Electronics Limited
Kevin joined Cookson Electronic in May 2008 as Regional IT Director to oversee Asia including strategic IT planning to execution. He also holds full accountability in infrastructure and applications development and support in the region.

Before joining Cookson Electronics, Kevin holds various positions in various industries, including Manufacturing, Security Equipment, Exhibition, Elevator Engineering, Entertainment, Business Consulting, Wines & Spirits and IT Consulting.

With over 20 years experience in the IT industries, Kevin possesses exceptional skills in implementation of teams and systems to provide business solutions, which increase operational efficiencies and management information effectiveness to deliver bottom-line results through effective planning, design, development, implementation and execution of systems to reduce or save costs.

Kevin holds a Master degree of Management in Macquarie University, Australia.

Geofrey L Master
Head of Business & Technology Sourcing Practice, Asia
Mayer Brown JSM
Geof is a partner in Mayer Brown's Business & Technology Sourcing (BTS) practice and leads the BTS practice in Asia. He has broad experience in sourcing transactions, including the outsourcing and offshoring of information technology and services as well as of business processes. His experience in the area of information technology procurement and outsourcing transactions includes transactions involving infrastructure, applications maintenance, development and support, network management, telecommunications services, and help desk functions, as well as implementation and integration of major enterprise applications and systems. His experience in the outsourcing of business processes includes outsourcing human resources, finance and accounting, procurement, customer relationship management, and other business functions.

Geof has represented clients in a wide range of industries, including financial services, health care, consumer products, telecommunications, advertising and publishing, airline, manufacturing, chemical, energy, information technology, mining and natural resources, as well as governmental entities. His clients have ranged from start-up enterprises to national and global firms. He has worked with clients in all geographies.

Prior to joining Mayer Brown in 2001, Geof worked for over 10 years for Electronic Data Systems Corporation in various senior legal capacities, including five years as international general counsel with responsibility for all legal support requirements of EDS' non-US business.

Geof has been praised for his "incredible speed and accuracy" (Chambers USA 2010) and his "excellent business sense - his business judgment is as valuable on points as his legal judgment, so when it comes to negotiations, he always meets the other side's arguments head-on" (Chambers USA 2007). It has also been said of him that he is in tune with commercial realities on the ground (Chambers USA 2008), and "can so instantly and confidently win clients' trust while at the same time driving totally hard bargains by charming the other side" (Chambers USA 2006).

Jojo Dionaldo
Head of IT
The Dairy Farm Co. Ltd. - IKEA Division
Jojo has an extensive array of IT experience. A well rounded IT professional in managing and supporting IT Business Applications, Infrastructure, Operations and In-house development across vertical multinational companies.

After he graduated as a Computer Engineer, he has accumulated 18 years of IT career experience, he has filled various roles in local and overseas assignments, wearing multiple hats as a Manager, Project Manager and hands-on technical expert in managing, running and implementing multiple IT domains in different IT facets of verticals such as Pharmaceuticals, Manufacturing (IC Semiconductors) and now in Retail industry.

He is currently responsible in managing and developing regional source of infrastructure and core business applications such as ERP, WMS, SCM, Business Intelligence, and Retail Systems. He can continuously offer a unique in-depth business operations and technical knowledge with strong emphases on project management skills, IT Quality Standards, Certifications & Compliance and People Oriented leadership style.

He continuously seek for an opportunity to provide both management and technical leadership for an enterprise wide IT environment in a cross geographical and matrix organization.

Thomas Dillon
CHTP, Vice President of Information Technology - Asia
Venetian Macau Ltd
Thomas Dillon; CHTP (Certified Hotel Technical Professional) is a graduate of UNLV (Nevada Las Vegas) with a degree in Computer Technology. In his current capacity of the Vice President for IT-Asia, for the Las Vegas Sands Corp, over the past 5 years he oversaw the openings of the Venetian Macau, Plaza Casino (next to the Four Seasons Macau) and the Marina Bay Sands located in Singapore. He is currently working with the IT team, Venetian Operations and Hotel Partners (Sheraton/Shangri-La) to open a 6,000 room Resort in Macau. In addition he is responsible for existing properties located in the region (which includes the Venetian Macau, Sands Macau and Plaza Casino located at the Four Seasons). He manages a team of IT Professionals that are responsible for selection, integration and installation of Data/Voice Networks, security as well as a countless applications for Casino, Hotel and Back of House that comprise what has best been described as a "City within a City" for these mega resorts. Prior to his time with the Venetian Group, Tom worked for 24 years with Hilton Hotels Corporation where he led a team in charge of new technologies.

August Chan
Head of IT
August Chan is the Head of IT of CASH, a conglomerate with businesses in financial services, retails and on-line entertainment, operating as CASH Financial Services, CASH Retail Management/Pricerite and Moli. He has taken up various, both business and technical, roles in different business units within the group in China and Hong Kong. August has rich IT experiences in diverse industries like finance/insurance, retails, entertainment, government and university, in China, Hong Kong and Australia.

Patrick Raths
Head of IT, Asia
Swiss Reinsurance Company

Technology Leaders
Par Botes
Chief Technology Officer (Asia Pacific & Japan Region)
Par Botes is the Chief Technology Officer (CTO) for the Asia Pacific & Japan region for EMC Corporation, where he is involved in the evolution and advancement of EMC's information infrastructure platforms, software and services, including storage, backup and recovery, archiving, virtualized data centers and private clouds. With 2008 revenues of $15.9 billion and more than 37,000 employees, EMC is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information.

Reporting directly to Steven Leonard, President EMC Asia Pacific & Japan and Jeff Nick, EMC's Chief Technology Officer, Par is responsible for technical strategy in Asia Pacific and Japan for EMC's entire product portfolio including Storage, Backup/Recovery/Archiving and Security. He works closely with EMC's Office of Technology, which is responsible for defining the company's evolving technology vision and technology strategy, as well as working with the industry on standards. Par also works directly with EMC customers and leading technologists within EMC's platforms, software, and services organizations to develop future IT product directions.

Par joined EMC in 2007, with over 20 years of IT experience specializing in online transactional systems, very large data bases, networking, storage technologies and data protection. He is named as inventor on 18 patents pending with the US Patent Office and is a frequent industry speaker on system and storage architecture and large scale commercial systems. Par is based in Singapore.

Prior to joining EMC, Par was the Director Technology Strategy, Data Center Management Group at Symantec and VERITAS, where he also held a number of management roles in the areas of data protection and storage management. Prior to Symantec, Par spent eight years with Sun Microsystems, working with Sun's Global 500 customers and partners, establishing practices for commercial benchmarking and system models for next generation system architectures. Prior to joining SUN Microsystems, Par established himself in the area of SMP kernels, compilers and Enterprise Storage Systems with Data General, which has since been acquired by EMC. Par has a degree in Telecommunications from his native home of Stockholm, Sweden.

Chris Marshall
Director for Service Provider Sales
Chris Marshall is the Director of Service Provider Sales for Polycom Asia Pacific Ltd and is responsible for the SingTel and Polycom relationship and business success across the region. In formalising the direct partnership between SingTel and Polycom, Chris further strengthens Polycom's direction in the UC Cloud Based services in the Asia Pacific marketplace.

Prior to joining Polycom, Chris spent 4 years in India and Korea in various business development roles in Cisco Systems Asia Pacific, ranging from managing Cisco's global accounts of over $35 billion in revenue, to tripling services business across the region.

Chris expertise in IT is a culmination of 15 years experience in International Business and high-technology across Asia Pacific and North America.

Chris began his career in 1993 with the Nagano Prefectural Government of Japan, with a mission to prepare the community for the 1998 Nagano Winter Olympic Games and he holds a Masters in International Business (MBA) Monterey Institute of International Studies, (MIIS), Monterey California, USA, and Bachelor's Degrees in Japanese Language and East Asian Studies from the University of Pittsburgh, Pittsburgh, Pennsylvania USA.

Wong Loke Yeow
Regional Director & Evangelist
ArcSight, a HP Company
Mr Wong Loke Yeow is ArcSight's Regional Director and Company Evangelist responsible for architecting and driving the ArcSight marketing and go-to-market strategy for Asia Pacific. In his role, Mr Wong is responsible for evangelizing ArcSight's trail-blazing approaches and cutting-edge technology; and drive market awareness and adoption of ArcSight's industry leading solutions and effective strategies that help to turn today's complex business and network data into actionable security foresight.

From 2003 to 2010, Mr Wong Loke Yeow has also served as an executive committee representative of the Singapore InfoComm Technology Federation (SiTF), of which he served the last 3 years as an SiTF Council Member, as well as Chairman of the Security and Governance Chapter at the SiTF.

Into his 18th year focusing on infocomm security, Mr Wong started his IT career in the public sector with the Singapore National Computer Board (NCB), and subsequently moved into the private sector where he held director and senior level positions at Deutsche Bank AG (Asia Pacific), TruSecure Corporation, Cybertrust Inc, and Oracle Corporation before joining ArcSight.

Charleston Sin
General Manager, Borderless Network & Data Center
CISCO Greater China
Mr. Charleston Sin was appointed as General Manager of CISCO Greater China for Data Center and Borderless Networks in January 2010. He is responsible for go-to-market strategy for two next-generation architectures - Borderless Networks and Data Center Virtualization. Before that, he was General Manager of CISCO South China, and General Manager of Hong Kong and Macau.

Mr. Sin started his CISCO career in 1998 in Cisco headquarters in San Jose US, where he was one of the founding members of the Mobile Wireless Group. He relocated to Asia in 2000, with responsibility for business development and product marketing for Mobile Wireless solutions in Asia Pacific.

Prior to Cisco, he was at the Nortel Networks and at Bell-Northern Research in Canada, where he was a senior member of the scientific staff for wireless and network management systems.

Born and raised in Hong Kong, Mr. Sin spent 18 years in North America. He received his PhD in Technology Management from the University of Waterloo in Canada.

Chris Larsen
Malware Research Team Leader
Blue Coat Systems
Mr. Larsen has more than 20 years of experience in writing code and natural language processing. At Blue Coat, he is the malware research team leader, specializing in Internet malware vectors. Before this, he was the lead engineer and linguist developing Blue Coat's real-time ratings software, and continues to develop Asian language modules for Blue Coat's WebPulse system. Prior to joining Blue Coat, he co-founded and was VP of Technology at LinguaTech International. Mr. Larsen holds a BS degree in Computer Science and a Masters degree in Linguistics.

Felix Ng
Sales Regional Program Manager
Virtual Computing Environment (VCE)
Office of the CTO
EMC Asia Pacific & Japan
Felix Ng is EMC's Sales Regional Program Manager (Virtual Computing Environment) for the Asia Pacific and Japan region for EMC Corporation, where he is responsible for driving Variable Consumption or Ondemand Business Models in Asia Pacific and Japan for the Virtual Computing Environment (VCE) Coalition formed by EMC, Cisco and VMware. The coalition has been created to accelerate customers' ability to increase business agility through greater IT infrastructure flexibility, and lower IT, energy and real estate costs through pervasive data center virtualization and a transition to private cloud infrastructures.

Reporting to Par Botes, EMC Chief Technology Officer for Asia Pacific and Japan, Felix is a 12-years EMC veteran. Felix has held a wide range of EMC roles, including Sales Director (EMC Software Group) for Hong Kong, where he managed the Backup and Information Protection Software business; Sales Regional Program Manager (Backup, Recovery and Archive Division) for the Asia Pacific and Japan, where he led the significant growth of the Backup Software Enterprise License Agreement (ELA) business across Asia Pacific and Japan.

Peter Elsey
Director, Service Provider Alliances, Asia Pacific
Riverbed Technology
Peter started his working life as a software developer in the late 1970's. In the mid 1980's he had joined the external software development business of BT, which specialized in IT for the Airline and Logistics industries. He moved into IT Strategic Consulting and worked on extended engagements for several airlines, most notably for Lufthansa in Frankfurt.

In 1991 Peter relocated to Singapore to run BT's line of business for Travel & Transport and subsequently BT's CRM practice. In 2005-7 he was BT Head of IT Sales (Asia Pacific), which is where Peter first became aware of Riverbed.

Peter joined Riverbed in August 2007 to create and lead its Service Provider channel in Asia. SingTel has subsequently become a leading partner as Asian Customers have increasingly chosen to adopt Riverbed WAN Optimisation via a Managed Service thru a Service Provider.

Since Peter moved to Asia almost 20 years ago, he has always worked in regional roles, and has been able to develop a solid understanding of the opportunities and challenges faced by multi-national and small-to-medium sized enterprises as they tackle globalization with its alternating periods of rapid change and growth, and occasional periods of economic challenge.

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